“Recently I had a child ask for permission to have someone named “Tre” added to their phone list at their placement. The name sounded familiar to me and I was thinking that it wasn’t a good idea, but I couldn’t place why. I went into Augintel to search for Tre and I found a contact I wrote in 2020! That said he was involved with a gang and that the Father (the sexual abuser on this particular case) was assisting him in transporting to and from out of state…very sus!”

“I used Augintel because I needed to find a name for PGM and the notes mostly just mentioned her role. Typically, this would have up to 2 hours of digging through the case to get to her actual name and in Augintel I found it in 10 minutes.”

“The other day I was trying to find out the identity of an AWOL foster kid who was squatting with one of my kids. Only had a partial name to go by since our kid was being evasive but, with Augintel, I was able to search her quickly, check it against KIDS, and we were able to alert the other kid’s caseworker all within a span of 20 minutes. As you know, we often get partial IDs on people and have to launch a scavenger hunt. Augintel was super helpful, and we wouldn’t have been able to do it so effortlessly with KIDS alone. ”

“I used it in court to understand the history of a grandma who wanted become a guardian after TRP.”

“It has helped me find number to kinship homes which the Accurint search was unable to find.”

“I searched for criminal charges and the system matched this with arrested which was helpful in quickly finding the note that confirmed the perpetrator was indeed arrested in this case.”

“I found that the child that I was working with had several siblings I wasn’t aware of.”

“I was able to quickly find contact information for a relative in an emergency.”

“I logged into Augintel and did a search for “father”. There I found a log entered at the beginning of the case where we published for a father. The spelling of the last name was incorrect but using another search system I was able to use the first 2 letters of dad’s last name and found out the facility he is incarcerated at!”

“I used Augintel because I was looking for prior engagements with a father on my case. I searched his name in the Augintel profile of the case contacts and found what I was looking for. I mostly use Augintel if I want to search a specific name or keyword in the contacts instead of scrolling through.”

“We were discussing a foster home. My Manager was able to very quickly find needed information through the Augintel system while in the meeting giving us the information needed to make a decision about child safety. We found what was needed so we could quickly make a decision having all information at hand.”

“One of my caseworkers found a history of complaints on this foster home and also found that the child has diabetes so they searched for a trained home for diabetic care. It would not have been possible to obtain this information without Augintel and it greatly helped us in this after- hours situation.”

“Augintel helps to identify those who have experienced an overdose and may still be in recovery journey, it also helps to work towards prevention in the future.”

“I find this program to be extremely useful and helpful in my new function. I am now supervising a CRA unit, and this helps me obtain a clear visual of protective concerns and patterns within the family unit.”

“Augintel helps me think differently about the risks faced by families. Social Migrant is a risk I had not specifically considered and after seeing the labeled risk, I thought about the obstacles and vulnerabilities. As a visual learner it helped see things I may have overlooked.”

“I use Augintel a lot to find very specific information for diligent searches (conversations related to ICWA/ Indian heritage, specific events, and relationships between people/family finding)”

“Reviewing the Strengths and Risks section is helpful to identify any disability-related needs of the family. This helps me anticipate the level of involvement I will have in the meeting and prompts me to do a deeper record review if needed.”

"This system is crucial for unknown information, and excellent for investigative research and building a case. Augintel system helps fill in many cracks when building an investigation." -

"I think the biggest success for me was the medication piece. Looking at medication refills, doctor’s appointments, catching if children are on medication so that the appropriate paperwork is filled out, etc. "

"Augintel’s ability to complete a comprehensive search in a short amount of time has been very helpful with case management, review of patterns of behaviors, and locating family members associated with cases."

I have found it extremely helpful in consults or when I am making referrals and we need to know specific info quick such as past diagnoses or medications. I am still playing around to get the hang of it but I did find a father in the people search that we were not able to previously find so that is great! I was so excited when this launched and using it continues to excite me!

“I have used Augintel for outcome enhancement reviews. I can find key information using search instead of making numerous phone calls, eliminating the need for a copious and time-consuming review of notes.”

"(Augintel) is awesome for family finding. I get a case and they might tell me "I talked to a Grandma months ago" and then I have to search through every case note to find conversations with Grandma. This allows me to do that much faster and I can focus on more important tasks rather than just searching through case notes for hours.”

“I love the way you do things. You are so transparent – you show us the data, and we discuss it every step along the way.”​

"I recalled that much earlier in the case, there had been mention of other relatives. But the file was huge. Using Augintel, I quickly found those notes and identified a grandmother. I was able to place the child with the grandmother and avoid that child going to foster care"

"To be able to quickly scan and access case notes across multiple domains such as health, education, and family engagement has improved our review, training, supervision, and risk mitigation practices"