Artificial intelligence, simply put, is the ability of a computer application to mimic the behavior of humans by sensing surroundings, evaluating possible actions and responding. Human services agencies have been using AI for almost as long as staff have been using computers, albeit in much more rudimentary forms (for example, to create risk-assessment models). Those applications weren’t referred to as AI, however.
With the exponential increase in computing capabilities, AI is being utilized across a growing number of industries. Today, cutting-edge AI is available to human services agencies, too.
LEARN ABOUT THE BASICS OF AI AND ITS POWERFUL APPLICATIONS FOR HUMAN SERVICES IN OUR TECHNOLOGY BRIEF.
Caring for individuals’ holistic needs becomes more complex as the number of potential participants/providers in their care plans grows. This is especially true when programs that support the Social Determinants of Health and Well-Being are incorporated into care plans. As a result, communication and coordination among providers becomes increasingly critical.
Agencies have been moving their practices from case management to care coordination for years, with no real roadmap or sufficient tools to enable and support this critical transition. Care coordination technology – in combination with Artificial Intelligence – can provide the support needed for this transition, and now it’s available to you.
LEARN ABOUT THE BASICS OF CARE COORDINATION TECHNOLOGY IN HUMAN SERVICES IN OUR TECHNOLOGY BRIEF.